【台商研習團】108年《馬來西亞檳城台商企業研習團》成果&心得分享 Sharing of Achievements and Experiences of the 108 "Study Group of Taiwanese Businesses in Penang, Malaysia"

《馬來西亞檳城台商企業研習團成果影片》

《團員心得分享》

張O涵 (國立政治大學 金融所 碩士班)

「讀萬卷書，行萬里路」

"Read more, explore more"

高中時學過地理、歷史，看著課本上印刷著一張張照片，有各國風景、歷史遺跡、民族風情等，繽紛絢爛的色彩，讓人內心好奇起外面的世界，究竟長什麼模樣，從此，埋藏內心深處那探險的靈魂，甦醒。沒有親自走訪一趟世界，不會知道這個世界有多浩大精彩。這趟馬來西亞之旅，收穫了兩種層面的新知與學習，一是台商交流，二是文化洗禮。

Thinking back to high school geography and history textbooks and looking at the pictures, there were landscapes of many nations, historical relics, ethnic customs, etc. The vivid depictions made wonders of what the outside world looks like. Thereafter, an adventurous soul buried deep inside my heart awakened. Without visiting the world in person, one would not know how vast and wonderful this world is. During this trip to Malaysia, we have gained two types of knowledge and learning, one was exchanges between Taiwanese businessmen, and the other was cultural baptism.

　　　　

(馬來西亞各式建築)

(特色矮房)

(姓氏橋的水上高腳屋)

這趟馬來西亞的旅程，一覽了從鄉村到城市的各色光芒，也發現了許多生活上的觀察，在鄉村中，房屋大多為矮房，這些矮房像是東西方相互融合的作品，典雅又帶點樸實；到了城市，由於這裡沒有地震，因此建築大樓大多建蓋的單薄，像是一片片的夾心餅乾，整體建築表現出格外的細緻感；而飯店所在的喬治市，是個舊城區，因此這裡除了保留許多當時英國殖民的洋式建築，還有中式建築、清真寺、印度街等，經典的壁畫加上風格建築的渲染，來這裡走訪一趟，便能沉浸在文化的薰陶。

On this trip to Malaysia, I saw the brilliance from the rural to the city, and also discovered many livelihood observations. In the countryside, most of the houses were low ceiling single floored houses. These low houses were like a fusion of works between the eastern and western, somewhat simple yet elegant. When we arrived in the city since there was no earthquake, most of the buildings were thin, just like slices of biscuits, and the overall building expressed a sense of delicacy. The George Town, where the hotel was located, was a part of an old town, therefore in addition to many Western-style buildings from the British colonization, there were also Chinese architecture, mosques, and Indian streets. If you ever pay a visit, you will be immersed in the cultural uplift of classic murals and the rendering building styles.

(宗教文化融合的特色，印度教寺廟)

(伊斯蘭教清真寺)

馬來西亞檳城就像個文化大熔爐，馬來人、華人、印度人等，帶來了伊斯蘭教、佛道教、印度教等，不同文化背景的人們相處在同一片土地上，展現出多元文化的風格與生活態度；在這裡，可以看到對人們對宗教的尊重、看到信仰的力量、跟虔誠的信徒，不論是在清真寺裡朝阿拉方向的禱告，或是在印度教寺廟裡淋浴象神的莊重，還是在觀音廟中拿香向神明祈拜的虔誠，我們都可以感受到當地居民的善良，在路上的一個擦肩而過，都可以得到他們最真誠的微笑。

Penang, Malaysia is like a cultural melting pot, with Malays, Chinese, Indians, and their various religious backgrounds such as Islam, Buddhism, Daoism, Hinduism, etc. People of different cultural backgrounds living together on the same land expressed a multicultural lifestyle and attitude. Here in Penang, we can see people have respect for religion, the power of faith, and follow devout believers. Whether it’s praying in the direction of Allah at a mosque, taking a shower in a Hindu temple for the solemnity of the Gods, or praying to the Gods with incense in the Guanyin Temple, we can all feel the kindness of the local residents, passing by on the road, we can all get their most sincere smile.

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(此圖為雙子星大樓遠景)

余O筠(文藻外語大學 英文系)

「馬來人 . 華人 大不同」

"Big difference between the Malays and the Chinese"

在個性和做事態度，華人比較有幹勁。馬來人對事情的看法比較樂天，較隨性。幾乎每個台商都說，工作都是由華人在做，在拚。再來又聽到台商給我們一個馬來西亞政府如何保護馬來人的例子，讓我覺得很不公平。

當地的華人即使在政府機構表現良好也很難升遷，在私人公司則比較好發揮。因此，導致很多華人選擇到海外發展。成績較好的馬來人，政府會免費送他去國外讀書，學成歸國後直接到政府機構上班。聽到這個不平等的對待，了解到為什麼馬來人比較安樂而華人比較有衝勁了。

In terms of personality and work attitude, the Chinese are more motivated. Malays have a more optimistic and relaxed frame of mind. Almost every Taiwanese businessperson says that most of the hard works are done by the Chinese (including Taiwanese). Then I heard them describing an example of how the Malaysian government protects Malays (regarding job opportunity), which made me feel unfair.

Local Chinese can hardly be promoted even if they perform well in government agencies; in contrast, they are often promoted better in private companies. Therefore, many Chinese choose to work overseas. For Malay students with better grades, the government will send them to study abroad for free and go directly to work in government agencies after they return to China. Hearing this unequal treatment, I understand why Malays are more relaxed and Chinese are more ambitious.

(參訪輝帝(馬)有限公司 FEC)

「輝帝(馬)有限公司 FEC」

TAIWAN FIGHT ENTERPRISE CO., LTD

輝帝公司是製作音響鐵架的公司，這間公司有三個工廠同時運作。1968年成立，1994來到馬來西亞。當時我們問到為什麼要到馬來西亞來時，老闆說: 「中國市場較做不來，一塊大餅大家搶著吃，為何不來馬來西亞，自己享用這塊餅。」輝帝的老闆也給我們很多建議和鼓勵，開工廠是一件吃力不討好的事，要處理的工作只增不減，而且當老闆也要很有責任心，因為所有員工都是靠老闆吃飯，不能說廢場就廢場。

FEC is a company that makes audio iron frames, which has three factories operating at the same time. Established in 1968 and came to Malaysia in 1994. At the time when we asked why he came to Malaysia, the owner said: "The China market is harder to thrive. Many businesses are rushing to eat a small piece of the pie. So, why not come to Malaysia and enjoy the piece of pie all for yourself?" The owner also gave us a lot of advice and encouragement. Opening a factory is a thankless task. The workload will only increase and not decrease, and the owner must be very responsible because all employees rely on the owner for a living. I can not just close the factory anytime just because I felt like it.

(參訪VISCO Technology Sdn Bhd)

「VISCO Technology Sdn Bhd」

對於我這個隱形眼鏡重度成癮者，沒有戴隱形眼鏡出門會覺得渾身不對勁。從事生物醫療和光學產品的生產，以及用於製造鏡片的材料生產。他們也和眼科醫師合作，製造出對眼睛較好的矽水膠材質隱形眼鏡。Visco Technology Sdn Bhd公司也是在馬來西亞第一個拿到certificate of registration 醫療器械認證的公司(對往美國和日本開發客戶有幫助)。

As a contact lens addict, I feel something is wrong with my body without wearing contact lenses. Visco makes biomedical and optical products, as well as the production of materials for manufacturing lenses; They also collaborated with ophthalmologists to make silicone contact lenses that are better for the eyes. Visco was the first company in Malaysia to obtain the "Certificate of Registration" for medical devices, which helped develop customers in the United States and Japan.

(參訪工廠要穿著防塵衣)

  「HOTAYI ELECTRONIC (M) SDN. BHD.」

HOTAYI ELECTRONIC (M) SDN. BHD.是製作汽車導航的公司。這和前面的台商很不一樣，是新創立的二廠，非常現代科技化的設計，廠內不需穿無塵衣，員工就待在向醫院的房間工作，乾乾淨淨的。公司也給員工一個很好的工作環境和福利，四面都是落地窗讓陽光自然的灑進來，還有一個小草地能夠讓人打高爾夫球。建築物周圍也擺設很多綠色植物，讓員工的眼睛可以休息，也讓心境比較平靜一點。

HOTAYI is a car navigation manufacturing company. This is very different from the previous Taiwanese business. It is a newly established second factory with a very modern and technological design. There is no need to wear dust-free clothes inside the factory, and the employees work in a very clean environment, a hospital-like room. The company also provides employees with a good working environment and benefits, with floor-to-ceiling windows on all sides to let in the sunshine naturally and a small grass field that allows people to play golf. A lot of green plants were also placed around the building so that the employees can rest their eyes, and calm their mood from work.

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(此圖為春承工業(馬)有限公司外觀)

孫O良 (文藻外語大學 西班牙語文科)

「嘆為觀止-春承公司」

"Breathtaking-

Sofasco Industries Sdn Bhd Company"

春承公司的廠長向我們分析，馬來西亞的優點為政治穩定、教育程度較高、交通便利;而缺點則是薪資待遇較高、人力短缺。由此可見，這個國家發展性很高，但沒有足夠多的人來推動振興國家。此外，我觀察到公司制服有分顏色，經過詢問後才了解到原來廠長採用顏色管理，各種顏色代表著不同階級，我覺得這是一個簡單又好管理的方式，淺顯易懂，值得仿效。

    之後，在參觀螺絲的製作過程中，深深地感受到工業革命後的威力，令人歎為觀止，不愧是人類一大突破。也不禁讓我想起現今的工業4.0，邁向數位化和智慧化，又會將人類推向另一更高的境界? 這將會是一場極大的轉變。雖然能預期底層勞工會被大量淘汰，但是它也創造了許多的新興機會。例如十幾年前，絕大多數人完全沒有料想到Youtuber的出現，甚至是連打遊戲都能當國手。

    古人云:「讀萬卷書，行萬里路。」讀書只是學習的其中一種方式，固然不可少，但是去實行自己想做的事或者是從生活中體驗人生也很重要。學習的方式有百百種，只要是要對自己有利，能在這當中有所收穫和成長，甚至進步的，就是好的學習。

The director of Chuncheng Company analyzed for us the advantages of Malaysia's political stability, higher education level, and convenient transportation; the disadvantages are higher salary and shortage of workforce. It can be seen that this country is highly developed, but there aren't enough employees to promote the country's revitalization. In addition, I observed that the company uniforms are in different colors. After inquiring, I learned that the original factory manager used colors of the uniform for management. Various colors represent different classes. I think this is a simple and easy-to-manage method that is easy to understand and worthy of emulation.

Afterward, during the visit to the production process of screws, I deeply felt the power of the post-industrial revolution, which was breathtaking and deserved to be a major breakthrough for mankind. It can't help but remind me of the current Industry 4.0, which is moving towards digitalization and artificial intelligence, which might push human beings to a higher level? This will be a great change. Although it can be expected that physical labor will be eliminated in large numbers, it also creates many emerging opportunities. For example, more than ten years ago, the vast majority of people did not expect the emergence of Youtubers and playing video games to be seen as esports athletes. 

The ancient Chinese idioms said: "Reading thousands of books is no better than traveling thousands of miles." Reading is one of the ways to learn; it is indispensable, but it is also important to do what you want to do or experience life from daily living. There are hundreds of ways to learn, as long as it is beneficial to oneself and can make gains and grow oneself; making progress is good learning, anyway.

(此圖為當地廟宇前的景象)

「時光隧道」"Time Travel Tunnel"

與當地學生交流，深入認識語言和飲食文化，了解馬來西亞和台灣兩者之間的異同之處，在這裡不僅可以看到磚瓦屋、三合院、平房和廟宇，彷彿乘坐時光機穿越到父母的兒時年代，還能欣賞有著濃厚風味的異國式建築，猶如上了一堂身歷其境的歷史課。

It’s good to have this special opportunity to communicate with local students and having a deep understanding of the language and food culture, and learning the similarities and differences between Malaysia and Taiwan.  Here you can not only see brick houses, triad courtyards, bungalows, and temples as if traveling to our parents’ childhood days on a time machine. You could also appreciate flavorful foreign architecture, just like taking an immersive history lesson.

(此圖為巷弄私房景點，於愛情巷附近)

我很喜歡檳城的氛圍，比起吉隆坡，給人的感覺是更加休閒和復古，充滿著歷史和歲月的氣息，像是台灣1980年代的生活，沒有冰冷的高樓大廈，很純樸自在地生活。每一棟建築的背後都有它自己的小故事，值得我們細細品味。雖然馬來西亞和台灣相距甚遠，但是經過了解裡史背景後，發現其實兩者在關係上又密不可分，怪不得覺得很親近和熟悉。

I like the atmosphere of Penang very much. Compared to Kuala Lumpur, it feels more casual and retro, full of history and breaths of time, like living in Taiwan in the 1980s, without cold high-rise buildings, and a very simple and comfortable life. Actually, every building has its own little story, which is worth savoring. Although Malaysia and Taiwan are far apart, the two are inseparable from each other after an understanding of the historical backgrounds. No wonder the two countries feel very close and familiar.

「武功秘笈?」"Secret of Success''

我發現其實在這些企業主分享人生經歷時，都有些共通點，主要我分成七個重點部分。I found that when these business owners share their life experiences, they all have something in common. I mainly divide them into seven key parts.

       1.   持之以恆，永不放棄。

       2.   終身學習，增廣見聞。

       3.   有想法，勇於突破自我，趁年輕多嘗試，將想法轉變成行動。

       4.   認真看待每件事，用積極正面的態度面對挑戰。

       5.   有強烈的企圖心和危機意識，了解自己的優勢和潛在機會，

          將眼光放遠，與世界競爭，扎實地走出一條路。

       6.   懂得做人做事的道理，待人和善。

       7.   當個問題終結者，提出解決問題的方法。

1. 1. Persevere and never give up.
2. 2. Keep lifelong learning and broaden your knowledge.
3. 3. Have opinions or ideas, have the courage to break through yourself, try more while you are young, and turn ideas into actions.
4. 4. Take everything seriously and face challenges with a positive attitude.
5. 5. Have a strong sense of ambition and crisis, understand one's advantages and potential opportunities, have a long-term vision, compete with the world, and steadily walk out a path.
6. 6. Know how to behave, have manners, and be kind to others.
7. 7. Be a problem solver and propose solutions to the problem.

 「經驗甘苦談」

Sharing the Experiences

總經理提到台商擅長設計和製造喇叭，能產出高品質的商品，市場上大部分產品都是台灣製，唯獨一點很可惜------不太會經營品牌。對所有年輕人來說，這是個很好的機會，意味著市場是有需求的。由於還很年輕，有許多的時間可以將想法化做現實，去研究和執行，甚至走上創業之路，開始經營品牌，為台灣爭光，讓更多人知道這個地方。                    

從MEI董事長分享的經驗當中，意識到人脈的必要性，以及尋找和使用資源的重要性。當遇到難題時，可以先找找熟識且有相關經驗之人虛心請教，尋求協助。這也呼應另一位董事長所說的，「先交朋友，再做生意，你就會變得很順利。」的道理。

總經理也提到「學問---有問才有學」完全呼應顧老師之前所說，實在令我驚訝無比。也使我開始思考現在的學習不單單只有輸入知識於腦袋，更要將它消化並且輸出，甚至要秉持著質疑的心態去不斷思考和提問，最後內化成為自己的一部分。閱讀書籍不僅僅只是用眼睛看，還要用頭腦想，甚至用嘴巴說!

The general manager mentioned that Taiwanese businessmen are good at designing and manufacturing loudspeakers and can produce high-quality products. Most of the products on the market are made in Taiwan. However, it is a pity that they are not good at branding. For all young people, this is a good opportunity, which means that the market is in demand. Since I am still young, I have a lot of time to turn my ideas into reality, research and implement them, and even launch toward the road of entrepreneurship, start branding, earn honor for Taiwan, and let more people know about this place.  

From the experience sharing with the chairman of MEI, I realized the necessity of networking and the importance of finding and using resources. When encountering a problem, you can first humbly seek help from someone who is familiar with and has relevant experience. This also echoes with another chairman's words, "Make friends first, then do business, thus things will become smooth."

In addition, the general manager mentioned "learning begins when a question is asked" completely resonated with what Professor Ku said earlier which surprised me. It also made me think that the current learning is not only about inputting knowledge into my head, but also digesting and outputting. Plus, thinking and asking questions constantly with a doubtful mentality, and finally internalizing to become a part of me. Reading books is not merely looking with your eyes, but also thinking with your mind, and even speaking with your mouth!

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行程安排-研習時間: 108年8月25-31日，共7日

日期	10：00~12：00	14：00~16：00
8/25(日)		高雄小港機場-檳城國際機場
8/26(一)	春承工業（馬）有限公司	馬來西亞理科大學
8/27(二)	ETERNAL POWER SDN BHD	輝帝(馬)有限公司
8/28(三)	檳城歷史巡禮	檳城歷史巡禮
8/29(四)	VISCO Technology Sdn Bhd	Mei Hotel
8/30(五)	HOTAYI ELECTRONIC (M) SDN. BHD.	檳城-吉隆坡 市區觀光  (雙子星塔花園廣場、獨立廣場、生命之河)
8/31(六)	吉隆坡-高雄